Support
We're here to help — and we respond to every message within 48 hours.
stizzyraxx@gmail.comFrequently Asked Questions
Do you really offer free shipping on every order?
Yes — every order ships free, with no minimum. We believe premium tools shouldn't come with hidden fees at checkout.
What does the 30-day guarantee cover?
If a Botaire tool doesn't feel right in your hands within 30 days, send it back for a full refund — no questions asked. We also stand behind every product with a money-back promise.
How long does delivery take?
Most orders arrive within 5–8 business days. You'll receive a tracking link by email the moment your order ships.
Are your tools built to last?
That's the whole point. We choose premium materials and lasting construction — forged metals, hardwood handles, and hardware designed to be handed down, not thrown away.
How do I track my order?
Use the tracking link in your shipping confirmation email, or reach out through our contact form and we'll look it up for you within 48 hours.
Still need help?
Email us at stizzyraxx@gmail.com with your order number and a short description of the issue. Our team replies within 48 hours, Monday through Friday.